Lighting, speakers, screens, banners, scenic pieces. Rigging is the discipline of putting weight in the air safely; truss is the structure that carries it.
Backed by our Comfort Warranty — if something isn’t right, we do everything within our power to make it right.
Rigging is the hardware and the method: the cables, chains, hoists, clamps, and straps that attach equipment to structures. Truss is the aluminum framework it all attaches to, ground-supported or flown from the ceiling. Together they put your production where the design needs it — overhead, out of sightlines, exactly where it should be.
Our riggers perform load calculations, follow engineering standards, and inspect every point before anything goes up. We also handle the venue’s rigging requirements on your behalf — points, weights, and paperwork — so this part of your event simply gets handled.
Safety is the constraint that makes the creative possible. From arena shows to ballroom installs to permanent fly systems, we plan rigging from consultation through teardown — with the crew, the equipment, and the sign-offs to do it properly.
What it is | Rigging is the discipline of putting weight in the air safely; truss is the aluminum structure that carries it. |
What’s included | Load calculations, engineering standards, and inspection of every point before anything goes up; ground-supported and flown truss; hoists, cables, chains, clamps, and straps; the venue’s rigging points, weights, and paperwork handled on your behalf; and permanent fly systems. |
Typical events | Arena and ice shows, concerts and festivals, ballroom installs, conferences, and permanent installations. |
Service area | Waterloo Region, Toronto and the GTA, and Southern Ontario. |
Provided by | Straight Street Event Services, Cambridge, Ontario. Founded 1997. |
Pricing | One all-in quote covering equipment, labour, and transportation. No hidden fees. |
Reliable, efficient, good value, and excellent service.
Robinson Show Services Inc. · industry peer review
Across 30 Google Reviews
BBB Accredited
Member
6x Consumer Choice Award Winner,
Kitchener-Waterloo
most recently 2027
Yes — we carry liability insurance, and we provide a certificate of insurance (COI) to both you and your venue.
We also handle the venue’s technical paperwork on your behalf — rigging points, weights, and safety requirements — so that side of your event simply gets handled.
Legitimate ones: rigging and power are commonly venue-controlled for liability reasons, and a fair connection fee is normal. What shouldn’t apply is an “oversight” or “concierge” fee for using an outside AV company — that’s negotiable, and we’ll help you push back on it.
Either way, you’ll know before you sign anything. No surprises is the whole point.
A senior AV producer leads your event, with experienced operators running each position. You’ll also have a direct line to your lead event staff all day, so if anything needs attention you’re one call away, never troubleshooting alone.
Every event is designed and owned by one of our three senior AV producers — in the industry since 1976, 1986, and 1996 respectively.
Tell us about your event: the venue, the audience, the program, and the budget. We’ll recommend the right solution for it, not the most complex one.
Your Event Goals. Our Expertise. That’s Straight Street.
You don’t need to know AV. Tell us what your event needs to do, and we’ll design the production around it and quote one all-in price.
Prefer to talk? (519) 893-3668